Resources and Information
We have a wide range of resources available to your group. These include:
Attend library
We have a collection of publications focused on improving the effectiveness of all volunteers working in the health and social care sector.
Based at our head office in central London, there is also access to the Internet and Funder Finder, the directory of grant making trusts.
Topics covered:
- Charity commission information
- Fundraising
- Charity law
- Tax, accounting and insurance
- Volunteer management
- Good practice guides
- NCVO publications
- COMPACT information
- Magazine subscriptions
- Videos and CD ROMs
- DH Publications.
All members are welcome to use these facilities. The library is open from Monday to Friday 9.30-4.00. Contact Membership Services at 0845 450 0285 to make an appointment. To access the library catalogue, please visit the Resources section.
Information guides
We have information guides on a wide range of subjects including the basics of setting up and running a Friends Group, public relations, and managing volunteers. These guides are available from our website (see the section on the website), and are designed to be downloaded and printed out, giving you a quick and easy way to access the most up-to-date information.
Topics covered:
- Charity fundamentals
- Financial issues
- Fundraising
- Grant applications
- Legal issues
- Public relations
- Retail issues
- Volunteer issues
- Specimen constitutions.
These guides can be downloaded from the Resources section.
VSM Training Resources
Volunteer management resources are also available through our Web site. These guides provide Web-links to a wide range of volunteer management research papers and best practice guides, sourced from volunteer management Web sites from around the world.
Current guides include:
- General volunteer management
- Volunteering and the law
- Feedback and evolution
- Volunteer resource planning
- Role and placement analysis
- Recruitment of volunteers
- Managing diversity
- Volunteer agreements
- Matching and selecting
- Induction/orientation
- Training and development
- Volunteer reviews/appraisals
- Staff/volunteer relationships
- Volunteer recognition
- Communication and involvement
- Volunteer grievances
- Discipline and dismissal.
Lastly, information regarding the CIPD Certificate in Personnel Practice for Volunteer Services Managers is available for download in the Resources section of the Web site. Designed to support delegates undertaking the CIPD Certificate, this resource explains the history and purpose of the course, together with how the pilot was run.
Project showcase
In the project showcase section, you can read about the projects of Friends Groups across the UK, or submit your own group’s project. We regularly use project showcases as the basis of articles in Friends Connect magazine, features in other Attend publications such as the Annual Review, and display boards used at special events, such as Attend AGMs. By writing a showcase, you will gain much wider publicity for your group’s projects.
If you have any questions or comments regarding the resources we provide, contact Membership Services on 0845 450 0285, or email info@attend.org.uk.